Ultimate Field Service Management App inside HighLevel

Manage your field services with FieldTask. Use the top field service management software to manage technicians and contractors, and check their GPS location and performance.

Field service app on mobile devices and web browser

Features to Manage Your Field Service Business within HighLevel

Job Management

Create, assign, and manage jobs effortlessly, ensuring tasks are clearly defined and allocated to the right team members.

Time and name of a job displayed over the map

Work Order

Generate and organize work orders to keep track of job details, customer information, and required resources, improving job accuracy and completion.

Checking the details and audio file, with options to approve or reject the completed job
Upload audio file and add note screenshot, with options to approve or reject the completed job and reply to it

Dispatching

Quickly dispatch technicians to specific jobs based on skill, location, or availability, ensuring the right person reaches the job site efficiently.

Blue line showing the employee path on a google map, along with check-in check-out time

Schedule Technicians

Easily assign jobs and shifts to technicians through a streamlined scheduling interface, reducing overlaps and enhancing productivity.

Chat showing audio and text message about job update, along with replying options

Route Map Tracking

Routes map tracking for field technicians using integrated map tracking, saving time and enhancing service efficiency.

List of work orders, with the customer name and status

Live Location Tracking

Monitor real-time locations of field employees to enhance accountability and facilitate better job coordination.

Notification popup over job lists
App notification popup over job name and details

Time Tracking

Track working hours and time spent on each task, allowing for accurate reporting and improved productivity insights.

Calendar showing date and time and the listed jobs in that schedule

Geofenced Attendance

Set up geofenced boundaries around job sites, allowing employees to clock in and out only within the designated areas. This feature ensures accurate attendance logging and adds an extra layer of accountability with optional photo verification for each check-in and check-out.

Creating geofenced location within field service app, and mobile app with employee selfie
Creating geofenced location within field service app, and mobile app image on bottom with employee selfie

Additional Features of the Best Field Service Management Software

Clock In and Out

Enable field technicians to clock in and out directly from job sites, complete with geolocation and optional selfies for verification.

3 employees with their assigned job and total time spent by today, current month & year
Two employees with their assigned job and total time spent by today, current month & year

Timesheets

View detailed timesheets of field employees, tracking daily, weekly, or monthly hours for complete oversight of workforce productivity.

List of employees with total worked time and green tick showing accepted time and red cross showing rejected time

Customer Management

Store and manage customer details in one place, allowing for quick access to contact information, job history, and billing details.

Invoice to customers with paid amount and status

Invoicing

Generate invoices directly from the platform, including customer details, job specifics, taxes, and discounts, ensuring timely and accurate billing.

4 employees with their total worked time, hourly rate and payable amount. Meanwhile, green tick showing that 2 employees' payroll has been marked as paid
Employees with their total worked time, hourly rate and payable amount. Meanwhile, green tick showing that 2 employees' payroll has been marked as paid

Payroll Calculation

Automate payroll by calculating wages based on recorded work hours and hourly rates, making payroll processing smooth and error-free.

List of employees ordered by their completed jobs, along with total number of employees and job completion status
3 employees ordered by their completed jobs, along with total number of employees and job completion status

Timesheets

View detailed timesheets of field employees, tracking daily, weekly, or monthly hours for complete oversight of workforce productivity.

Job and work order name, along with time and export button

FieldTask App Available on iOS & Android

Access FieldTask on both iOS and Android devices, enabling field teams to stay connected, manage jobs, and work from anywhere at any time

Field service management app on iPhone, android and tablet devices, with check-in and selfie interface
Field service management app on iPhone, android devices on top, with check-in with selfie interface

If you're running a service business and using HighLevel for your marketing and sales, you're already on the right track. But let's face it - keeping tabs on your team in the field can be a real headache, whether you're managing an agency or running a sub-account.

That's where a field service app comes in handy that works in integration with HighLevel. You need a better way to coordinate your field team than spreadsheets and phone calls. Use FieldTask - it's a tool that works with HighLevel to help you keep your field operations running smoothly. 

Your Complete Field Service Solution for GoHighLevel

Managing your field team in HighLevel can be a real puzzle - from scheduling and tracking to keeping customers happy. If you're struggling to keep all these pieces together, you're not alone. 

FieldTask offers complementary features that HighLevel missed for agencies to manage their service business employees, jobs and work orders. 

Can You Manage Your Field Service Team Directly in HighLevel?

HighLevel is fantastic at what it does: CRM, marketing automation, and sales. But when it comes to managing your field team? Not so much. It's missing those crucial features like real-time tracking, dispatching, and work order management that field service businesses need.

But don't worry! That's where FieldTask steps in. You can grab it right from the HighLevel Marketplace to fill those gaps. Think of it as the perfect sidekick - you get to keep using HighLevel's awesome marketing and CRM tools while smoothly managing your field operations. It's like getting the best of both worlds from lead to service delivery!

What is the best way to manage field service in HighLevel?

Want to make HighLevel work better for your field service business? FieldTask is your answer. It works hand-in-hand with HighLevel's powerful CRM and marketing tools, while adding everything you need to run your field operations smoothly.

Here's what you'll get when you add FieldTask from the HighLevel Marketplace:

  • Scheduling and dispatching that make job assignments a breeze
  • Track your team in real-time (no more wondering where everyone is!)
  • See where your techs have been with route history maps
  • Easy-to-use work order 
  • Keep tabs on attendance with geofencing
  • Simple job approval process
  • Smart timesheets that actually make sense
  • Automatic payroll calculations based on hours worked
  • Handy mobile app for both iOS and Android users
  • Plus lots more features to make your life easier!

FieldTask + HighLevel: Field Service Management Made Easy

In managing field teams - it's all about keeping things running smoothly, staying in touch, and keeping customers happy. That's exactly where FieldTask comes in. It takes GoHighLevel's powerful CRM and adds everything you need to manage your field team like a pro.

Think of FieldTask as the perfect partner for HighLevel - it connects all the dots between customer management and field operations, helping you run a tighter, more efficient business. ‍

How to set up FieldTask for HighLevel?

Below is the guide on how to set up FieldTask for HighLevel. We have shared the guide for getting started and getting going. Please follow these steps to get started with FieldTask:

  1. Installing in HighLevel
  2. Signup
  3. Dashboard
  4. Inviting team members
  5. Asking team members to download the app
  6. Create geofenced office location
  7. Managing jobs
  8. Checking data
  9. More Features

1. Installing in HighLevel

To install FieldTask, you need to go to “App Marketplace” from the HighLevel web app.

  • Access the HighLevel web app
  • Switch to Agency view by clicking 'Click here to switch' in the top left
  • Navigate to 'App Marketplace' from the left menu
  • Find FieldTask using the search bar or category navigation

Red arrow pointing to search box inside HighLevel

Installation steps:

  • Select the app
  • Click the Install button
  • Choose your accounts (Agency account is pre-selected, add sub-accounts if needed)
  • Review details and pricing
  • Click 'Allow & Install'
  • Click 'Confirm'
  • Access FieldTask's web app and either:some text
    • Create an account through 'Sign Up' if new
    • Log in directly through HighLevel if existing user

After installation, from the sub account. Log in using:

  • The email address associated with your HighLevel subaccount
  • The password sent to this email address

2. Dashboard

You are brought to "Dashboard". From here, you can have an quick overview of your organization. 

There is no data in your screen now, but after you add the members and start using the 

3. Inviting team members

Click on the "+Invite Member" button to invite new team members to your organization.

Then, put the email address of team members and click on "Send & Add Another" button.

4. Asking team members to download the app

Download our mobile app from the App Store if you use an iPhone, or Google Play Store for Android devices. You can find download links at https://www.fieldtask.io/download.

Once installed, team members must first clock in at their office location with a selfie photo. They can then check in for any jobs assigned to them. Upon completing each job, they'll need to document their work by submitting proof - this can be audio recordings, written notes, or photos.

5. Create geofenced office location

To enable employee clock-ins within a geofenced area, first create an office location. Just click the "+ Create Office" button located in the top right corner to set up a new office.

Red arrow pointing toward Create Office button, in Offices page

To review attendance, head to the "Attendance" section where you'll find employee selfies and their clock-in/clock-out times for each day.

7. Managing Jobs

Creating Work Orders

To create a new work order, click the "+ Create Work Order" button in the top right corner.

Red arrow pointing to Create Work Order button in work orders page

Now, you have give a name, and select a customer (you can create new customers by clicking on the "Add new customer" button). You can choose to add jobs directly under this work order, as well add billing & budget info. Now, you can schedule these jobs.

Form for creating work order, by entering work order details

Creating Jobs

To set up new jobs, navigate to Jobs > All Jobs and click the "+ Create Job" button. Select your work order and update the job status, then input the location.

For single jobs, mark as "Ready to dispatch" to assign staff and set schedules. Recurring jobs require using the Scheduling feature.

Missing a location? Simply click "Add New Location" to create one.

Form for creating job, by entering job details

Schedule & Shifts

Navigate to the "Scheduling" section in the left menu and click "Create Shift" in the top right. For recurring job schedules, enable the "Shift Repeat" toggle switch.

Tip: To remove a shift, click it and select Delete. Choose "Selected shift and all future shifts" to delete recurring jobs.

Job Approval

In the "All Jobs" section, you can track unscheduled and ready-to-dispatch jobs. Once technicians submit jobs for approval, check the "Job Approval" section to see:

  • Check-in/out times
  • Total hours worked
  • Job status
  • Submitted evidence (view pictures/audio by clicking icons marked with red arrow)
Red arrow pointing towards image and audio evidences, inside job approval

8. Checking Data

GPS Location

Access GPS Tracking features to monitor field employee locations:

  • Route Map: GPS Tracking > Route Map
  • Live/Last Known Position: GPS Tracking > Live Location

Timesheet

You can access employee timesheets under Timesheets > Daily to view daily records, or check monthly timesheets. For custom date ranges, go to Timesheets > Custom.

Remember to select a specific team member before viewing their timesheet.

9. More Features

Payroll

You can compensate employees using their timesheet data. Make sure to establish hourly rates in advance. Simply select the checkbox on the left and click "Mark as paid" to process payment.

You have the option to send single payments through the "Send Fixed Amount" section. All previous payroll records can be viewed in the "History" section.

Note that, this payroll system serves as documentation only. We do not process direct bank deposits.

Invoice

To create a new invoice, click "+ Create New Invoice" in the "Invoice" section. Here you can add customer details, taxes, and other relevant information.

Invoice page, with blue button with title Create New Invoice

We are bringing more features soon. Thanks for using FieldTask!

If you have any queries, please feel free to contact us via live chat. You can also email us at: support@fieldtask.io. We are here to help you.

Frequently Asked Question about HighLevel Field Service Management

How can I track my technicians' locations in HighLevel?

To track technician locations in HighLevel, you'll need to install FieldTask from HighLevel Marketplace. This tool enables real-time location tracking for your field workers.

How do I manage jobs and work orders in HighLevel?

For efficient job and work order management in HighLevel, use the FieldTask app from the Marketplace. This tool streamlines your workflow with features to create, assign, monitor, and update work orders in one place.

What app can I use for dispatching with GoHighLevel?

FieldTask, available in the HighLevel Marketplace, provides comprehensive dispatching capabilities. Use it to manage all aspects of field service operations - from creating and assigning work orders to tracking job progress.

Which FSM app works with HighLevel?

For field service management in HighLevel, FieldTask is your go-to integration. This app connects seamlessly with HighLevel, enhancing its CRM capabilities with features for field service operations - from job scheduling to tracking your team in real-time.

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