Dispatch Board
Every unscheduled, scheduled, and in-progress job on one board. Filter by status, assignee, distance from the office, or distance from the last job. Then assign in a click, without opening a single job card.
Field Service Dispatching Software
Send the Right Tech to the Right Job
Dispatch, reassign, and re-route your whole crew from inside the HighLevel account you already run your business on. No need for a second login or double entry.
Deliver a better client experience
Show clients the professionalism behind your work through a polished request experience, detailed estimates, clear communication
Proximity Assign
Stop guessing who's closest. FieldTask ranks your team by distance from the job site, so the emergency call goes to the tech three streets away instead of the one across town.
Jobs on Map
Every job plotted on a live map with pin labels for status and assignee. Spot the uncovered postcode, the double-booked afternoon, and the idle tech before a customer calls to ask.
Instant Dispatch Alerts
Assign a job, and it lands on your tech's phone with the full record attached. FieldTask reminds them 15 minutes before start time and flags you the moment a job gets missed.
On My Way Texts
One tap from the field sends your customer a text or email with a live location pin. Fewer "where is he?" calls, fewer missed doors, fewer wasted trips back.
Built on HighLevel
The appointment your GHL calendar books becomes a dispatched job. Same contact, same staff, same record. Complete it, and the invoice flows back. One platform, from first lead to final paid invoice.
Remove bottleneck. Keep your customers happy.
Deliver services fast with smart dispatching.
Frequently asked questions about dispatching software
What is dispatching?
Dispatching is the process of coordinating, assigning, and sending out resources such as personnel, vehicles, equipment, or materials to execute specific tasks or respond to operational demands in real time.
It serves as the operational bridge between planning/scheduling and execution. Hence ensures the right resources arrive at the right place, at the right time, with the right instructions.
What makes dispatching special for service business owners?
For service business owners, dispatching isn't just an administrative chore but the operational heart of the business. It directly dictates daily profitability, customer loyalty, and team efficiency.
How does dispatching improve customer satisfaction?
It ensures technicians arrive on time with the right instructions, tools, and background notes. It also enables real-time status updates and "on-the-way" notifications to keep customers informed.
How does smart dispatching increase profit margins?
By grouping jobs geographically and sending the closest technician, smart dispatching reduces fuel costs and vehicle wear while allowing your team to complete 1 to 2 extra paid jobs every day.
Can dispatching software prevent missed or delayed appointments?
Yes. Real-time GPS tracking and live status updates allow dispatchers to spot delays early, reassign tasks instantly, and keep operations running smoothly without dropping appointments.
How does dispatching make field staff more productive?
Technicians receive clear job details, directions, and customer histories straight to their mobile app, eliminating constant phone calls back to the office and back-and-forth travel across town.
What happens if a customer reschedules or cancels a job after it’s dispatched?
Any changes made on the dispatch board instantly update on the technician's mobile app, preventing unnecessary trips. If updated via HighLevel workflows or customer communication, the status updates seamlessly across both systems.