What Are the Different Job Statuses in FieldTask?

Learn how FieldTask tracks a scheduled job from the time it is scheduled until it is completed or missed.

A scheduled Job in FieldTask can have one of four statuses, depending on where it is in the work process:

• Scheduled — The status given to a job when it has been scheduled.
• In Progress — The status shown when work on the job has started.
• Completed — The status given when the job has been marked as complete.
• Missed — The status given when a scheduled job has been missed.

Late Check-In and Check-Out

FieldTask also identifies when a Member checks into or checks out of a job later than the scheduled time.

If a Member:

• Checks in late, a Late tag will appear beside the Check-In time.
• Checks out late, a Late tag will appear beside the Check-Out time.

This makes it easier to identify late arrivals and departures when reviewing job records.

Enable or Disable Missed Jobs

FieldTask gives Organizations the option to decide whether jobs that pass their scheduled end time should be marked as Missed.

To change this setting:

• From the left sidebar, go to Settings.
• Select Employee Settings.

• Find the Missed Jobs setting.
• Turn it On or Off according to your Organization's requirements.

When Missed Jobs are enabled, jobs that pass their scheduled time without being completed can be marked as Missed.

When the setting is disabled, jobs will not be marked as Missed.

Convert Previously Missed Jobs

If you previously had Missed Jobs enabled and later disable the setting, FieldTask also gives you the option to convert your existing Missed Jobs back to Scheduled.

• Go to the Convert Missed Jobs option.
• Click Confirm.

This will convert the previously missed jobs to Scheduled status.