What Permissions Does FieldTask Need to Work Properly?

Learn what permissions the FieldTask Mobile App uses and how they help support your work in the field.

For the FieldTask Mobile App to work properly, certain permissions need to be enabled on the technician's device.

These permissions support important FieldTask features such as:

• Job Site Navigation
• Route Optimization
• Live Location
• Faster Dispatching
• Job Notifications
• Photo Documentation
• Job and Activity Tracking

Here's what each permission does and how it helps you while you're working.

Background Location Access

Background Location Access allows FieldTask to continue tracking your location while you're working on an active job, even when the app is not constantly open on your screen.

This allows location-based features to continue working while you use other apps or keep your device screen off.

Notifications

Notifications keep you informed about important job activity without requiring you to constantly check the FieldTask Mobile App.

This helps your team dispatch jobs quickly and allows you to respond to new assignments without unnecessary delays.

Location Access

Location Access powers several FieldTask features designed to make your workday easier.

Your location information can also help your Organization:

• Plan jobs
• Monitor field activity
• Optimize technician routes
• Reduce unnecessary travel between appointments

Physical Activity

Physical Activity access helps FieldTask understand movement and activity while you're working.

This can help provide more accurate job and activity tracking by helping distinguish normal work activity from periods when you are not actively moving between jobs.

Background Location Data Collection — "Allow All Time"

On supported devices, you may need to select Allow All Time for location access.

This allows FieldTask to continue providing location-based features when the app is running in the background, so you can focus on your work without needing to keep the FieldTask Mobile App open on your screen.

This permission supports features such as:

• Live Location
• Route Tracking
• Job-Site Navigation
• Location-Based Job Tracking

Camera

Camera Access allows you to take photos directly from the FieldTask Mobile App.

This means you do not need to switch between multiple apps when capturing and submitting job photos or other visual Job Proof.

Microphone

Microphone Access allows you to record audio when your Organization uses audio as part of job documentation.

This can be useful when you need to quickly record information about a job instead of typing everything manually.

How These Permissions Help You

These permissions are not only used to give your Organization visibility into field activity. They also help make everyday field work faster and easier.

By enabling the required permissions, FieldTask can better support navigation, route optimization, job tracking, documentation, notifications, and other features used throughout the workday.

Your Privacy Matters

FieldTask uses these permissions to support your work rather than continuously monitor your personal activities.

Location tracking is tied to your active job. It starts when you check in and stops when you check out. Once you have checked out, FieldTask no longer needs to track your location for that job.

📌 Note: This allows technicians to benefit from live location, navigation, route optimization, and accurate job tracking while working, while helping keep personal time separate from work-related tracking.