How to Send a Text Message to Clients from the FieldTask Mobile App?

Updated on 8 Aug 2026

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Learn how to contact a customer directly from a job in the FieldTask Mobile App.

You can quickly contact your customers directly from the FieldTask Mobile App while working on a job.

To send a text message to a customer:

  • Open the Job Details page for the job associated with the customer.
  • Tap the communication option to view the available contact methods.
FieldTask Mobile App job details with text messaging option
  • From the pop-up, select Text Message.
FieldTask Mobile App SMS tab for customer communication
  • Compose your message.
  • Send the text message directly to the customer.

This makes it easy to provide updates, share important information, or communicate with customers without leaving the Job Details page.

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