How do I add Customers from the FieldTask Mobile App?

Updated on 8 Aug 2026

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Learn how to create a new customer directly from the FieldTask Mobile App.

You can add a new customer from two places in the Mobile App:

  • The Create option from the bottom navigation bar
  • The Customers page

Add a Customer from the Create Option

Once you are logged in to the FieldTask Mobile App, you will see the Create option as a '+' symbol on the bottom navigation bar.

FieldTask mobile dashboard with bottom quick-add button highlighted
  • Tap the '+' icon.
  • Select the option to add a customer.
FieldTask mobile quick-add menu with Add Customer option highlighted

Add a Customer from the Customers Page

You can also create a new customer directly from the Customers page.

To access the Customers page:

  • Tap the side menu icon in the top left corner of the app.
FieldTask mobile dashboard with hamburger menu highlighted
  • Select Customers to open the Customers page.
FieldTask mobile side menu with Customers option highlighted
  • Tap the Add option to create a new customer.
FieldTask mobile customers list with Add Customer floating action button highlighted.

Customer Creation

Both methods will take you to the Customer Creation form.

Enter the following customer information:

  • Customer Name
  • Customer Email
  • Customer Phone Number
  • Once the required information has been entered, tap Add Customer.

Your new customer will then be added to FieldTask.

If you want to add a customer from the FieldTask Web App, follow this article.

Please Note: Only Organization Owners and Admins can add new customers through the FieldTask Mobile App or Web App. Members cannot create customers unless their role is changed to Admin.

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